Question 1

What if my AC needs more than a recharge?

Accepted Answer

If the leak or component repair is beyond the scope of a recharge, the team provides a written quote on the spot. The $129 is not charged unless cold air is restored.

Question 2

Do you charge a trip fee?

Accepted Answer

Not within 25 miles of Fayetteville. Outside that radius, a $50 trip fee may apply and is always quoted before the visit.

Question 3

What areas do you serve?

Accepted Answer

Fayetteville and surrounding areas including Hope Mills, Spring Lake, Fort Bragg, Eastover, and Stedman.

Question 4

What forms of payment do you accept?

Accepted Answer

Cash, all major cards, Apple Pay, and Google Pay. Payment is collected after the work is complete.

Question 5

Are you insured?

Accepted Answer

Yes. Wally The Wrench LLC and its technicians carry full general liability coverage. Proof available on request.

Question 6

How fast can someone come out?

Accepted Answer

Same-day appointments are available most days. Next-day is guaranteed.

Question 7

What if I’m not home?

Accepted Answer

As long as the vehicle is accessible and the keys are available, the work can happen without the customer present. Payment is handled by text link.

Question 8

What’s the “Cold Air Guarantee”?

Accepted Answer

If the AC doesn’t blow cold by the time the technician leaves, the $129 is refunded in full. No diagnostic fee. No trip charge. No fine print.

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